PRIVACY POLICY
WELCOMECOLIVING undertakes to comply with current legislation at all times regarding the processing of personal data. Through the following privacy policy, WELCOMECOLIVING informs users of:
1. WHO WILL PROCESS YOUR DATA?
The person responsible for the processing of your data is JUAN ANTONIO GARCIA PASCUAL:
Identity
JUAN ANTONIO GARCIA PASCUAL
NIF 44851302Z
Address
C / De la Democracia, 43, pta 20, 46018
Telephone
623001140
info@welcomecoliving.es
JUAN ANTONIO GARCIA PASCUAL (hereinafter WELCOMECOLIVING) informs the user that the data they provide us through browsing our website, the contact form or sending emails, will be included in files owned by WELCOMECOLIVING and guarantees which are your full responsibility.
2. WHAT IS YOUR PERSONAL DATA USED FOR?
Contact Form
WELCOMECOLIVING informs you that it will only process the personal data that you provide us in the contact form solely for the purpose of sending you the requested information about the services provided, as well as resolving the doubts or questions that you raise.
Registration on the web
WELCOMECOLIVING informs you that it will only process the personal data that you provide us through the registration form on the web in order to start the registration, as well as for the following purposes:
- Manage and develop the registration on the web. Registration will involve the creation of profiles of the user's browsing on the web. Said profiling consists of the use of the client's personal data and the information of their navigation such as the products seen or added to the basket, the sections of the web visited, the location to evaluate their preferences and / or personal interests with the objective of offering you the contents of the web, the offers, the services and the products that are appropriate to your profile.
- Manage and develop online shopping. We use the customer's personal information to process and deliver your order, inform you by email and / or SMS of the status of your order and perform anti-fraud checks. In case of receiving consent from the interested party, we will keep your credit card details for future purchases.
- Manage and send information on exclusive promotions, latest news and personalized information adapted to the profile, interests and needs of the interested party as a customer through email, SMS, postal mail or any other communication channel and / or digital platform. Sending this information will involve the creation of user profiles, which consists of using personal data, the history of their purchases, if applicable, as well as information on browsing the web to evaluate certain aspects related to their personal preferences, with the objective of offering you commercial communications appropriate to your profile. Where appropriate, certain personal information of the client may be used to personalize communications in digital media.
This purpose includes promotional actions, such as, for example, the management of contests or raffles.
Respond to the exercise of privacy rights, as well as inquiries and claims.
- Manage the alert service for when a certain item of clothing is available.
- Management and issuance of supporting documents of sale
In order to offer an improved experience to our users, WELCOMECOLIVING will try at all times to establish adequate mechanisms to obtain the consent of the User for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if they continue browsing our page they give their consent for the installation of cookies. The acceptance of the installation of the cookies implies the acceptance of conservation of the IP address in the records of WELCOMECOLIVING, together with the date of acceptance, for a period of one year, in order to demonstrate the user's consent, as established by the regulations current in data protection. You can consult more information in our "Cookies Policy".
3. WHY CAN WE PROCESS YOUR DATA?
The legal basis for the treatment of the personal data of the interested party that is collected is the execution of the sale contract. In this sense, the interested party is obliged to provide the data that are necessary for its execution. If you do not provide us with these data, it will not be possible to carry out the sale.
The management and issuance of the sales invoice is based on the legal obligation of WELCOMECOLIVING in its relationship with customers.
In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be their consent, if it has been provided:
- Management of sending information on exclusive promotions, latest news and personalized information adapted to the profile of the interested party.
- Response to the exercise of privacy rights, inquiries and claims by the interested party.
- Management of the garment availability alert service on the web.
In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be the legitimate interest of WELCOMECOLIVING:
- Sending satisfaction surveys on the products purchased or services used by WELCOMECOLIVING customers to request their opinion and to improve them.
4. WILL YOUR DATA BE TRANSFERRED TO THIRD PARTIES?
In general, data will NOT be transferred to third parties except legal obligation or in the event that it is necessary to meet your request. However, on occasions WELCOMECOLIVING may request your consent to transfer some data because it is considered appropriate or interesting. This consent may be revoked at any time before WELCOMECOLIVING
Personal information will only be made available to third parties with whom WELCOMECOLIVING maintains a relationship to provide products or services to our users to offer or improve their products, services, or for advertising purposes.
The user is informed that their data will be transferred to collaborating entities when necessary to provide the selected services.
5. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?
You can exercise before WELCOMECOLIVING your rights of access, rectification of inaccurate data, cancellation when, among other reasons, the data is no longer necessary for the purposes that were collected, opposition to the processing of your data, portability of your data to another person in charge and limitation of the processing of your data in accordance with current regulations on data protection. You can revoke your consent at any time before WELCOMECOLIVING
In order to exercise your rights, you can send a letter stating the right you want to exercise and to which file, accompanied by a copy of your identification document. You can send said documents and address or contact form for notification purposes at the following email address info@welcomecoliving.es
Likewise, the interested parties have the right to complain to the Control Authority (Spanish Agency for Data Protection; www.agpd.es )
6. WHEN DO WE COLLECT YOUR DATA?
The user provides personal data by browsing our website, through the contact form or by sending emails.
· What type of information do we handle from our users?
The personal data or information handled by WELCOMECOLIVING may be mandatory or voluntary.
The mandatory data are those that are essential to meet your request. All fields marked with a (*) are mandatory. The User guarantees the authenticity and timeliness of all the data that he communicates to WELCOMECOLIVING and will be solely responsible for any false or inaccurate statements made.
Voluntary information is that which the user is not obliged to provide to contact us.
7. FOR HOW LONG WILL WE KEEP YOUR DATA?
The data will be kept as long as the user does not revoke their consent.
The IP address obtained through cookies will have a retention period of one year, in order to demonstrate the user's consent.
Regarding the conservation period of cookies, you can obtain more information on the WELCOMECOLIVING website
In cases where your consent is not necessary, the data will be kept for the time necessary for the provision of the service and during the required legal prescription periods.
WELCOMECOLIVING guarantees the adoption of the appropriate measures to ensure the confidential treatment of said established data, taking into account the reserved nature of the data.
WELCOMECOLIVING undertakes that said data remain secret, treating them with the utmost confidentiality, and declares that it has implemented the corresponding security policies in its information system in accordance with the type of data handled and in accordance with the provisions of EU Regulation 2016/679.
If you choose to leave our website through links to other websites that do not belong to our entity, WELCOMECOLIVING will not be responsible for the privacy policies of said websites or for the cookies that they may store on the user's computer.
